HUBUNGAN GAYA KEPEMIMPINAN VISIONER DENGAN PENINGKATAN MANAJEMEN MUTU DAN KESELAMATANPASIEN DI KLINIK DENKESYAH 01.04.03 PEKANBARU 2025
DOI:
https://doi.org/10.31004/prepotif.v9i2.45539Keywords:
Patient Safety, Quality Management, Visionary LeadershipAbstract
Peningkatan mutu pelayanan kesehatan sangat dipengaruhi oleh peran kepemimpinan, khususnya kepala ruangan atau pimpinan klinik yang berperan penting dalam implementasi sistem manajemen mutu dan budaya keselamatan pasien. Gaya kepemimpinan visioner dipandang sebagai pendekatan strategis untuk meningkatkan mutu dan keselamatan pelayanan. Penelitian ini bertujuan menganalisis hubungan antara gaya kepemimpinan visioner dengan manajemen mutu dan keselamatan pasien di Klinik Denkesyah 01.04.03 Pekanbaru. Penelitian ini menggunakan desain kuantitatif cross-sectional dengan analisis korelasi. Sampel diambil secara total sampling, melibatkan 23 responden. Hasil analisis menunjukkan hubungan sangat kuat antara kepemimpinan visioner dan keselamatan pasien (r = 0,933; p = 0,000). Terdapat hubungan antara kepemimpinan visioner dan mutu pelayanan (r = 0,662; p = 0,001). Terdapat hubungan antara keselamatan pasien dan mutu pelayanan (r = 0,626; p = 0,002). Nilai R² 0,465–0,886, yang berarti kepemimpinan visioner dapat menjelaskan variasi manajemen mutu dan keselamatan pasien hingga 88,6%. Temuan ini menunjukan peran pemimpin visioner dalam membangun budaya mutu dan keselamatan. Disarankan adanya pelatihan kepemimpinan dan manajemen mutu bagi seluruh staf dan pimpinan pelayanan kesehatan.References
Abdullah, M. I., Huang, D., Sarfraz, M., Ivascu, L., & Riaz, A. (2021). Effects of internal service quality on nurses’ job satisfaction, commitment and performance: Mediating role of employee well-being. Nursing Open, 8(2), 607–619. https://doi.org/10.1002/nop2.665
Alghamdi, M. G. (2012). The impact of leadership styles on nurses’ satisfaction and intention to stay among Saudi nurses. Journal of Nursing Management, 20(5), 668–678. https://doi.org/10.1111/j.1365-2834.2011.01320.
Alilyyani, B., Wong, C. A., & Cummings, G. G. (2018). Antecedents, mediators, and outcomes of authentic leadership in healthcare: A systematic review. International Journal of Nursing Studies, 83, 34–64. https://doi.org/10.1016/j.ijnurstu.2018.03.001
Arifin, S., Pd, M., Fauzie Rahman, S. K. M., Pujianti, N., Farm, S., & Apt, M. K. (2024). MANAJEMEN MUTU ORGANISASI KESEHATAN. Uwais Inspirasi Indonesia.
Giltinane, C. L. (2020). Leadership styles and theories. Nursing Standard, 27(41), 35–39. https://doi.org/10.7748/ns2013.06.27.41.35.e7565
Immelia, P. (2019). Pengaruh Mutu Pelayanan Kesehatan Terhadap Kepuasan Pasien Unit Rawat Jalan Di Rumah Sakit Umum Daerah Kota Madiun (Doctoral dissertation, STIKES BHAKTI HUSADA MULIA MADIUN
Megawati, M. (2024). Pengaruh Gaya Kepemimpinan Dan Kualitas Pelayanan Internal Terhadap Kepuasan Kerja Pegawai Di Rsud Daya Kota Makassar= The Influence Of Leadership Style And Internal Service Quality On Employees Job Satisfaction At Daya General Hospital Makassar (Doctoral dissertation, Universitas Hasanuddin).
Mualldin, I. (2016). Hubungan Gaya Kepemimpinan Transformasional terhadap Kepuasan Kinerja. Repository Universitas Jambi. Retrieved from https://repository.unja.ac.id/45653/6/BAB%20II_repository.pdf
Pahi, M. H., Abdul-Majid, A. H., Fahd, S., Gilal, A. R., Talpur, B. A., Waqas, A., & Anwar, T. (2022). Leadership Style and Employees’ Commitment to Service Quality: An Analysis of the Mediation Pathway via Knowledge Sharing. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.926779
Pratiwi, T. (2022). Pengaruh Gaya Kepemimpinan Visioner dan Motivasi Kerja terhadap Kinerja Karyawan melalui Kreativitas Karyawan. Skripsi, IAIN Surakarta. Retrieved from https://eprints.iain-surakarta.ac.id/3719/1/skripsi%20titik%20pratiwi%20185211247.pdf
Tingle, J. (2015). Patient safety, quality and the law: A new dawn for healthcare regulation. British Journal of Nursing, 24(10), 532–533. https://doi.org/10.12968/bjon.2015.24.10.532
Su, F., Cheng, D., & Wen, S. (2019). Multilevel impacts of transformational leadership on service quality: Evidence from China. Frontiers in Psychology, 10(MAY). https://doi.org/10.3389/fpsyg.2019.01252
Wong, C. A., & Cummings, G. G. (2020). The relationship between nursing leadership and patient outcomes: A systematic review. Journal of Nursing Management, 15(5), 508–521. https://doi.org/10.1111/j.1365-2834.2007.00723.x
World Health Organization. (2021). Patient safety: Global action on patient safety. https://www.who.int/publications/i/item/9789240032705
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Rahayu Fitriawati, Ratna Indrawati
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
