HUBUNGAN ANTARA 5 ASPEK QUALITY OF WORK LIFE DENGAN KINERJA DOKTER Survei Pada Dokter RSUD Kota Pinang Tahun 2021

Authors

  • Inka Sonia Magister Kesehatan Masyarakat, Universitas Sari Mutiara Indonesia
  • Myrnawati Crie Handini Magister Kesehatan Masyarakat, Universitas Sari Mutiara Indonesia
  • Netti Etalia Brahmana Magister Kesehatan Masyarakat, Universitas Sari Mutiara Indonesia
  • S. Otniel Ketaren Magister Kesehatan Masyarakat, Universitas Sari Mutiara Indonesia
  • Mido Ester J. Sitorus Program Studi Kesehatan Masyarakat Direktorat Pascasarjana Universitas Sari Mutiara Indonesia

Keywords:

Quality of Work Life, Doctor Performance, Available Facilities

Abstract

The purpose of this study was to determine the significant relationship between the five aspects of QWL with the performance of doctors at the Regional Public Hospital Pinang City in providing health services. This research is a quantitative research which uses a correlational method with a survey approach. This study did not use sample, because from the calculation of the Minimum Sample Size with the Slovin formula, it turned out that the sample size that must be taken also amounted to 39, the same as the total population, namely all doctors at Regional Public Hospital Pinang City at the time this research was conducted. The instrument for the doctor’s performance variable based on ACGME and the QWL variable based on the 2006 Cascio theory which had been tested for reliability and validity not at the research location. Data analysis was carried out by using univariate analysis test, bivariate test with chi-square statistical test, and multivariate test with Anova analysis. The QWL component that has a very significant effect is the available facilities, because the availability of facilities can provide welfare and satisfiy the needs of doctors at work. The least significant component of QWL is career development, because the doctor’s status is a civil servant and the promotion goes according to central regulation not from the hospital management.

References

Aketch, J. R., Odera, O., Chepkuto, P., & Okaka, O. (2012). Effects of Quality of Work Life on Job Performance: Theoretical Perspectives and Literature Review. Current Research Journal of Social Sciences.

Bakhshi, E., & Kalantari, R. (2017). Investigation of quality of work life and its relationship with job performance in health care workers. Journal of Occupational Hygiene Engineering, 3(4), 31–37. https://doi.org/10.21859/johe-03044

Bakhshi, E., Kalantari, R., Salimi, N., & Ezati, F. (2019). Assessment of Quality of Work Life and Factors Related to it Based on the Walton’s Model: A Cross-Sectional Study in Employment of Health and Treatment Sectors in Islamabad City. Journal of Health in the Field, 6(4). https://doi.org/https://doi.org/10.22037/jhf.v6i4.22670

Bernardin, H. J., & Russell, J. E. . (1993). Human Resources Management : An Experiental Approach (6th Ed). Singapura: McGraw-Hill.Inc.

Cascio, W. F. (2003). Managing Human Resources: Productivity, Quality of Work Life, Profit (6th ed). New York: McGraw-Hill irwin.

Cascio, W. F. (2006). Managing Human Resources, Productivity, Quality of Work Life, Profit (7th ed). New York: McGraw-Hill irwin.

Daniel, C. O. (2019). Analysis of Quality Work Life on Employees Performance. International Journal of Business and Management Invention, 8(2).

Dharma, S. (2020, September). Pelayanan RSUD Kotapinang Dinilai Buruk, Warga Demo Kantor DPRD. Radarindo.Co.Id.

DR. A.A Anwar Prabu Mangkunegara, M. (2005). Evaluasi Kinerja SDM. Refika Aditama.

Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (1996). Organizations:behavior, structure,processes. Jakarta: Binarupa Aksara.

Hasibuan, M. S. P. (2011). Manajemen Sumber Daya Manusia. Edisi Revisi Jakarta: Bumi Aksara.

Hastuti, H., Tamtomo, D., & Sulaeman, E. S. (2017). Effect of Doctor’s Personality, Job, Characteristic, Payment Method, Facility, on Performance and Quality of Doctor Service. The Journal of Health Policy and Management. https://doi.org/https://doi.org/10.26911/thejhpm

Imanullah, P., Pasinringi, S. A., & Ansariadi. (2018). HUBUNGAN QUALITY OF WORK LIFE (QWL) TERHADAP KINERJA DOKTER DI RSUD SYEKH YUSUF KABUPATEN GOWA. JKMM, 2(1), 208–214.

Kadir. (2010a). Statistika untuk Penelitian Ilmu-Ilmu Sosial. jakarta: Rosemata Sampurna.

Kadir. (2010b). Statistika Untuk Penelitian Ilmu-Ilmu Sosial dilengkapi dengan Output Program SPSS. jakarta: Rosemata Sampurna.

Kartikandari, K. (2002). Pengaruh Motivasi, Iklim Organisasi, EQ dan IQ Terhadap Kinerja Karyawan: Studi Kasus DPU dan Setda Kabupaten Bantul, 4.

Kemenkes. (2009). UU RI No 44 Tahun 2009 tentang Rumah Sakit. Peraturan Menteri Kesehatan Tentang Rumah Sakit. Jakarta.

Kemenkes, R. (2018). PERATURAN MENTERI KESEHATAN REPUBLIK INDONESIA NOMOR 44 TAHUN 2018 TENTANG PENYELENGGARAAN PROMOSI KESEHATAN RUMAH SAKIT.

Kementerian Kesehatan RI. (2003). Peraturan Menteri Kesehatan No.83 Tahun 2003 Tentang Tunjangan Kinerja Bagi Pegawai Kementerian Kesehatan. Jakarta, Indonesia.

Kementerian Kesehatan RI. (2009). undang-undang republik indonesia nomor 36. Aspectos Generales De La Planificación Tributaria En Venezuela.

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., De Vet Henrica, C. W., & Van Der Beek, A. J. (2011). Conceptual frameworks of individual work performance: A systematic review. Journal of Occupational and Environmental Medicine. https://doi.org/10.1097/JOM.0b013e318226a763

Kopelman, R. E., Brief, A. P., & Guzzo, R. A. (1990). The role of climate and culture in productivity. In Organisational climate and culture.

M.Sirgy, D.Efraty, P.Siegel, & D.J.Lee. (2001). A new measure of quality of working life (QWL) based on need satisfaction and spillover theories. Social Indicators Research, 3.

Nawawi, H. H. (2016). Manajemen Sumber Daya Manusia, Untuk Bisnis yang Kompetitif (Cetakan Ke). Yogyakarata: Yogyakarta: Gadjah Mada University Press.

Notoatmodjo, S. (2007). Promosi Kesehatan dan Ilmu Perilaku. Jakarta : Rineka Cipta. Applied Nursing Research.

Nursalam. (2008). Konsep dan Penerapan Metofologi Penelitian (Ed.2). Jakarta: Salema Medika.

Pratama, M. (2012). Pengaruh quality of work life terhadap kinerja perawat pelaksana di Rumah Sakit TK II Putri Hijau Kesdam I/BB Medan. Universitas Sumatera Utara.

Purnawanto, B. (2010). Manajemen SDM berbasis proses (Gramedia W). Jakarta.

RI, D. J. B. U. K. K. K., & (KARS), K. A. R. S. (2011). Standar Akreditasi Rumah Sakit Versi 2012. Jakarta.

Rivai, V. (2005). Manajemen Sumber Daya Manusia Untuk Perusahaan. Jakarta: Raja Grafindo Persada.

Robbins, S. P. (2003). Perilaku Organisasi, Edisi Indonesia. Jakarta: Indeks Gramedia.

Sekaran, U. (2006). Research Methods for Business (Kwan Men Yon, Penerjemah). Jakarta: Salemba Empat.

Shi, Y., Li, P., Yu, X., Wang, H., & Niu, L. (2018). Evaluating Doctor Performance: Ordinal Regression-Based Approach. Journal of Medical Internet Research, 20(7), e240. https://doi.org/10.2196/jmir.9300

Shirkhani, B. et all. (2016). Relationship between Quality of Work Life of Medical Staff and Quality of Patient Care. Hospital Practices and Research. https://doi.org/10.20286/hpr-010261

Srivastava, S., & Kanpur, R. (2014). A Study On Quality Of Work Life: Key Elements & It’s Implications. IOSR Journal of Business and Management. https://doi.org/10.9790/487x-16315459

Stang. (2014). Cara Praktis Uji Statistik dalam Penelitian Kesehatan dan Kedokteran. Jakarta: Mitra Wacana Media.

Suhartini, Y. (2020). Pengaruh Kompensasi dan Pengembangan Karir terhadap Quality of Work Life pada Perawat Rumah Sakit di Kota Yogyakarta. Akmenika: Jurnal Akutansi dan Manajemen, 17.

Walton.R. (1973). Quality of Work Life: What is it? Sloan Management Review.

Wibowo. (2007). Manajemen Kerja (Edisi Keti). Jakarta: PT. Raja Grafindo Prasada.

Yusuf, A. H. (2011). Hubungan Komponen Kualitas Kehidupan Kerja (Quality of Work Life-QWL) dengan Motivasi Kerja Perawat Pelaksana dan Bidan RS Hermina Depok. Universitas Indonesia.

Downloads

Published

2021-12-23

How to Cite

Sonia, I., Crie Handini, M. ., Etalia Brahmana, N. ., Ketaren, S. O. ., & Ester J. Sitorus, M. (2021). HUBUNGAN ANTARA 5 ASPEK QUALITY OF WORK LIFE DENGAN KINERJA DOKTER Survei Pada Dokter RSUD Kota Pinang Tahun 2021. PREPOTIF : Jurnal Kesehatan Masyarakat, 6(1), 151–160. Retrieved from http://journal.universitaspahlawan.ac.id/index.php/prepotif/article/view/2749

Issue

Section

Articles