Quality Management Concept in Higher Education

Authors

  • Tukiran Tukiran Institut Teknologi Sumatera (ITERA), Lampung, Indonesia

DOI:

https://doi.org/10.31004/jpdk.v4i5.7051

Abstract

Quality education is a necessity in the implementation of higher education and as one of the determinants for the development of the country. Quality graduates need a quality education system as well. In establishing a quality education system, in addition to human resources, facilities and infrastructure, curriculum and capital, quality management is also required. There are four areas of successful higher education management, such as: (1) students are satisfied with higher education services; (2) educational customers are satisfied with the service to their students; (3) shareholders are satisfied to have high-quality graduates who meet expectations; (4) lecturers and staff are satisfied with higher education services in several areas: division of labor, relations and communication between lecturers/leaders, employees, salary/honorarium received and services

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Published

2022-09-25 — Updated on 2022-09-25

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How to Cite

Tukiran , T. . (2022). Quality Management Concept in Higher Education. Jurnal Pendidikan Dan Konseling (JPDK), 4(5), 2904–2911. https://doi.org/10.31004/jpdk.v4i5.7051

Issue

Vol. 4 No. 5 (2022): Jurnal Pendidikan dan Konseling

Section

Articles

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Copyright (c) 2022 Tukiran

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