IRAWATI, Erna; AGUSMAN, Fery; HASTUTI, Witri. Pengaruh Penerapan Model Erna (Emphaty, Responsivness, Nursing Care dan Akuntabilitas) Terhadap Kepuasan Pasien di Rsu Sarila Husada Kabupaten Sragen. Jurnal Ners, [S. l.], v. 10, n. 1, p. 916–925, 2025. DOI: 10.31004/jn.v10i1.52949. Disponível em: https://journal.universitaspahlawan.ac.id/index.php/ners/article/view/52949. Acesso em: 16 dec. 2025.