MATONDANG, Windri Mutiara; GINTING, Chrismis Novalinda; NASUTION, Ali Napiah. An Analysis Of Factors Influencing Bpjs Patient Loyalty Based On Customer Satisfaction Theory At Bandung General Hospital Medan. Jurnal Ners, [S. l.], v. 9, n. 4, p. 7147–7153, 2025. DOI: 10.31004/jn.v9i4.51101. Disponível em: https://journal.universitaspahlawan.ac.id/index.php/ners/article/view/51101. Acesso em: 5 dec. 2025.