Thamrin, M Husni, La Ode Ahmad Safar Tosungku, and Suwardi Gunawan. “Analisis Kualitas Pelayanan Kesehatan Dengan Metode HEALTHQUAL Dan Importance Performance Analysis (IPA)”. Jurnal Teknik Industri Terintegrasi (JUTIN) 8, no. 2 (April 10, 2025): 2038–2047. Accessed December 5, 2025. https://journal.universitaspahlawan.ac.id/index.php/jutin/article/view/44780.