SAPRUDIN, Azbi Ziesha; RAHMAN, Aulia Zikri; KOMARO, Mumu. Dampak Kegagalan Layanan Terhadap Minat Beli Ulang dan Kepuasan Pelanggan Shopee Xpress Bandung Raya. Jurnal Teknik Industri Terintegrasi (JUTIN), [S. l.], v. 8, n. 4, p. 3936–3943, 2025. DOI: 10.31004/jutin.v8i4.48774. Disponível em: https://journal.universitaspahlawan.ac.id/index.php/jutin/article/view/48774. Acesso em: 6 dec. 2025.