PRASETYO, Yogik; POERWARINI, Rattih; LOKAJAYA, I Nyoman. Strategi peningkatan kualitas layanan dengan metode importance performance analysis di Eastu Coffebar Malang. Jurnal Teknik Industri Terintegrasi (JUTIN), [S. l.], v. 8, n. 1, p. 1549–1553, 2025. DOI: 10.31004/jutin.v8i1.43234. Disponível em: https://journal.universitaspahlawan.ac.id/index.php/jutin/article/view/43234. Acesso em: 5 dec. 2025.