HARAHAP, M Gio Vandy; GINTING, Paris Johannes. Analisis Pengukuran Kinerja dengan Metode Balance Scorecard di Sub bagian Humas dan Protokol DPRD Deli Serdang. Jurnal Teknik Industri Terintegrasi (JUTIN), [S. l.], v. 7, n. 3, p. 1939–1949, 2024. DOI: 10.31004/jutin.v7i3.32668. Disponível em: https://journal.universitaspahlawan.ac.id/index.php/jutin/article/view/32668. Acesso em: 5 dec. 2025.