RISMAULI, Hartati; UMNIATI, Naeli. Analisis Kualitas Sistem Omnichannel pada PT. BFI Menggunakan Model ISO 25010. Jurnal Pendidikan dan Konseling (JPDK), [S. l.], v. 4, n. 6, p. 6126–6136, 2022. DOI: 10.31004/jpdk.v4i6.9268. Disponível em: https://journal.universitaspahlawan.ac.id/index.php/jpdk/article/view/9268. Acesso em: 19 dec. 2025.