PERAN TEKNOLOGI KESEHATAN DIGITAL TERHADAP PELAYANAN KESEHATAN : LITERATURE REVIEW
DOI:
https://doi.org/10.31004/jkt.v6i2.46467Keywords:
digitalisasi, jangkauan pelayanan, kunjungan layanan kesehatan, strategi digital, teknologiAbstract
Era digitalisasi telah membawa perubahan signifikan dalam berbagai sektor, termasuk sektor kesehatan, terutama dalam pelayanan di rumah sakit. Teknologi kesehatan digital seperti sistem informasi kesehatan, telemedicine, dan inovasi digital lainnya kini memainkan peran penting dalam meningkatkan efisiensi, akurasi, dan aksesibilitas pelayanan kesehatan. Literature review ini bertujuan untuk mengevaluasi penggunaan program berbasis digital yang digunakan di beberapa pelayanan kesehatan dan pengaruhnya terhadap kualitas layanan kesehatan. Metode PRISMA 2020 digunakan untuk mengidentifikasi dan mengevaluasi penelitian yang relevan dari 3 basis data elektronik yaitu PubMed, Science Direct dan Proquest. Pencarian artikel menggunakan kata kunci digitalization, digital product, telemedicine, healthcare services, private healthcare, public healthcare. Selanjutnya jurnal yang didapatkan discreening menggunakan critical appraisal berdasarkan kriteria JBI. Didapatkan hasil 8 jurnal yang memenuhi syarat dengan batasan diterbitkan dari tahun 2014-2024. Hasil didapatkan bahwa teknologi kesehatan digital mampu meningkatkan jangkauan pelayanan dan meningkatkan kunjungan layanan kesehatan terutama di daerah terpencil. Penggunaan teknologi kesehatan juga tidak terlepas dari berbagai keterbatasan seperti keterbatasan infrastruktur, resistensi terhadap teknologi baru, dan masalah privasi data. Dukungan lintas sektor seperti para pemangku kebijakan dan para pemangku kepentingan masih diperlukan dalam implementasinya. Dengan memahami peran dan tantangan digitalisasi dalam pelayanan rumah sakit, penelitian ini memberikan wawasan bagi manajemen rumah sakit dalam merancang strategi digital yang efektif untuk peningkatan kualitas layanan kesehatan.References
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