RAMDHAN, William; RAHAYU, Elly; NURWATI, Nurwati; SUHENDRA, Aidil Adi; DALIMUNTHE, Roni. PENINGKATAN LOYALITAS PELANGGAN DENGAN STRATEGI IMPLEMENTASI E-CRM PADA TOKO GUCCI SHOES BUNUT. Community Development Journal : Jurnal Pengabdian Masyarakat, [S. l.], v. 4, n. 1, p. 114–119, 2023. DOI: 10.31004/cdj.v4i2.11984. Disponível em: https://journal.universitaspahlawan.ac.id/index.php/cdj/article/view/11984. Acesso em: 15 dec. 2025.