Syahputra, Ivan, Prodi Teknik Industri, Fakultas Teknik, Universitas Muhammadiyah Gresik, Indonesia

• Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 6 No. 4 (2023): Oktober - Articles of Research
  Analysis of Service Quality with Servqual Method and Importance Performance Analysis in PT. XYZ
  Abstract  PDF