DARADO, Y. T.; KAIRUPAN, B. H. R. .; SUMAMPOUW, O. J. KUALITAS PELAYANAN KEPERAWATAN BERDASARKAN DIMENSI RELIABILITY, RESPONSIVNESS, ASSURANCE, EMPATHY, DAN TANGIBLE DI RUMAH SAKIT TINGKAT II ROBERT WOLTER MONGISIDI MANADO. Jurnal Kesehatan Tambusai, [S. l.], v. 4, n. 2, p. 387–395, 2023. DOI: 10.31004/jkt.v4i2.14511. Disponível em: http://journal.universitaspahlawan.ac.id/index.php/jkt/article/view/14511. Acesso em: 3 may. 2024.